Privacy policy

Translation for convenience; the German version is legally binding.

This privacy policy applies to this website. If you are redirected via links to other websites, please refer to their respective data protection information.

1. Controller

CERTNET GmbH, Forstfeldstraße 2, 34123 Kassel, Germany. Phone: +49 (561) 81679120. Email: info@certnet.de.

2. Hosting

This website is hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany, as a processor under a data processing agreement (Art. 28 GDPR). Servers are located in the EU.

3. Server log files

The hosting provider automatically collects information in server log files transmitted by your browser (browser type, operating system, referrer URL, IP address, time of request). Legal basis: Art. 6 (1) (f) GDPR.

4. Cookies

We use only technically necessary cookies (e.g. a session/login cookie for editors and a language-preference cookie). No tracking or marketing cookies are used. See our Cookie policy.

5. Web fonts (Bunny Fonts)

We use Bunny Fonts (Bunny.net, operated by BunnyWay d.o.o., EU) for privacy-friendly font delivery. Bunny Fonts sets no cookies and transfers no personal data to third countries.

6. Exam and certificate data

When you take the exam we process: full name, email address, organisation (optional) and your result (score, pass/fail, date, certificate number). Purpose: conducting the exam and issuing a certificate as proof of AI literacy under Art. 4 EU AI Act. Legal basis: Art. 6 (1) (b) and (f) GDPR. Storage: for as long as required for the customer's compliance documentation (recommended: at least 3 years).

7. Access codes (vouchers)

To access paid content you redeem an access code (voucher). We process your name and email address to link the code to your access, manage the number of unlocked seats and grant you access via a signed cookie (valid for 180 days). Legal basis: Art. 6(1)(b) GDPR (performance of a contract). Retention: until the voucher expires or is fully redeemed, then within the statutory retention periods.

8. Your rights

You have the right to information (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), portability (Art. 20) and to object (Art. 21). Contact: info@certnet.de.

Where we process data on the basis of legitimate interests (Art. 6 (1) (f) GDPR), you also have the right to object at any time, on grounds relating to your particular situation, to such processing (Art. 21 GDPR).

9. Right to complain

Under Art. 77 GDPR you have the right to lodge a complaint with a supervisory authority – in particular in the Member State of your residence, place of work or the place of the alleged infringement –, e.g. the Hessian Commissioner for Data Protection and Freedom of Information.

10. Purchase of access codes / payment processing

Access codes (vouchers) are purchased through our shop certnet-shop.de (operated with Gambio). Any order and payment data (e.g. billing address, payment details) are processed exclusively there; the shop's privacy policy applies. We do not process any payment data on this learning platform itself.

11. Contacting us

If you contact us by email, we process the information you provide (name, email address and the content of your enquiry) solely to handle your request. The legal basis is Art. 6 (1) (b) GDPR (pre-contractual or contractual measures) or (f) GDPR (legitimate interest in responding to your enquiry). The data is deleted once your enquiry has been dealt with conclusively and no statutory retention obligations apply.